Jacoby Custom Cues Warranty Policy

Jacoby cues are meticulously handcrafted in the U.S.A. from the finest materials and subject to the strictest quality control standards to bring you the finest cue in the industry.

• This warranty is void if your Jacoby Cue has after-market products or if it has been subject to mishandling, abuse, or worked on by an entity other than Jacoby Custom Cues Inc.
• Jacoby Cues warrants all components of the cue for the life of the product. This excludes warpage & replaceable parts ie (tip, ferrule, finish, wrap, & bumper.
• This warranty applies to Jacoby cues purchased directly from Jacoby Custom Cues Inc. or an authorized Jacoby Retailer or Distributor.
• All Jacoby Cues covered by this warranty will be repaired or replaced (with product of equal value) without charge.
• Jacoby cues are warranted to be free from material flaws, material defects, and manufacturing defects.
• Any questions about our warranty, call Jacoby Custom Cues Inc. 1 (800) 461-6066
• Jacoby does not warrant its cues against any damage caused by third parties.
• The warranty applies to original purchaser/owner and is non-transferable.
• Warranties may be voided if there is evidence of abuse or mishandling.
• All claims are resolved at the discretion of Jacoby Custom Cues Inc.
• For additional help on warranty issues, please CONTACT US